Client Privacy Policy

Download a PDF version of our Privacy Policy here, which applies to use of our clients' customer data.

Website Privacy Policy

This following describes our website Privacy Policy, which specifically applies to visitors to ("our website").

LCS CONNECT PTY LTD ("LCS Connect, we, us") is committed to providing you with the best possible customer service experience. We are bound by the following acts, which sets out a number of principles concerning the privacy of individuals:

  • Privacy Act 1988
  • Australian Privacy Amendment (Enhancing Privacy Protection) Act 2012

Collection of Your Personal Information

This website can be viewed without providing your personal information. We do not capture personally identifiable information.

Sharing of your Personal Information

We do not capture personally identifiable information, and we will not share your personal information with a third party.

Use of your Personal Information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information through the use of Google Analytics web tracking, including but not limited to browser type, version and language, operating system, pages viewed while browsing the website, page access times and referring website address.

This collected information is used solely internally for the purpose of gauging visitor traffic and trends to improve and optimise the content on our website.

If our information practices change at some time in the future we will update this Privacy Policy.

Changes to this Privacy Policy

We reserve the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the website.

Accessing Your Personal Information

You have a right to access your personal information, if any, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons.

At your request, we will provide you with a copy of any personal information which we hold about you unless an exception to the Privacy Act 1998 or Australian Privacy Amendment (Enhancing Privacy Protection) Act 2012 applies. We may charge a fee for retrieving this information, in which case we will inform you of the fee and obtain your agreement to that fee before providing the information.

Contacting Us

We welcome your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by completing this form.